TJ Gift Art is the leading Custom Print Shop for customizing T-shirts, Hoodie
,Sweat Shirts, Phone Covers, Jewelry, Mugs, Cushions, Wallets & more.
REPLACEMENT POLICY
TJ Gift Art provides hassle free replacement policy. Any defect found in the product/design has to be informed via email on sales@tjgiftart.com within 3 days of product delivery along with pictorial evidence. Our team will contact regarding issue and if founds true the replacement will be dispatched within 3-4 working days
Note: For printed/engraved products our working model is ‘POD’ Print on Demand, every product specifically gets printed and ready as per individual order so we only give replacement in case of a damaged product or a wrong product/design being delivered. Replacement won’t be executed other than these reasons.
RETURN POLICY
If there are mistakes with your order, or products arrive defective/damaged at the time of delivery, we’ll make it right by:
- Sending you replacement parts or accessories
- Replacing the product
- Issue a refund** (Only for non-customized products)
- And we’ll also cover the cost of any return shipping
- If the product is not defective, return shipping fees will apply and/or a partial refund may be issued
Items can be returned to TJ Gift Art within 7 days of delivery.
CANCELLATION POLICY
If you wish to cancel an order, please contact our Customer Service Team.
Once your order has been confirmed, we immediately begin to process your order. If you would like to cancel a customized order after order confirmation, advance payment will not be refunded if the order has been processed.
Due to customized nature of products once the order goes in processing it cannot be cancelled.
After placing the order, our team calls customer to confirm the order and order gets process as soon as confirmation call occurs. You may cancel the order before or during confirmation call. Once the order confirms and goes into processing it cannot be cancelled.